Flexible Life Plan

Flexibility means you choose what you pay. 

• Pay for your selected level of cover. An additional premium is payable if you include your spouse on this policy
• The premiums for the principal life assured depend on the level of cover selected and your (and your spouse’s) age
• There is also an option to add automatic annual benefit increases and a cashback benefit (at an additional premium)
   

Standard Bank Insurance Brokers (Pty) Ltd (SBIB) (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group. SBIB) earns a binder fee and commission on the sale of this policy, at a rate that is already included in the premium quoted to you. Underwritten by Liberty Group Limited.

Are you an existing Standard Bank customer?

Apply via our Banking App

• Sign into your Standard Bank App
• Tap on the purple explore icon on the top-left corner
• Scroll down until you see Insure what matters
• Tap on Life & Personal and select Flexible Life Plan
• Tap on Apply Now and follow the steps

or complete a  call me back

Not an existing Standard Bank customer?

• Apply via our Standard Bank Insurance Website
• Complete a call me back form
• Visit your nearest Standard Bank branch 

Please note:
No medical examinations are required – only three medical questions need to be answered
You and your spouse must be between 18 and 65 years old. You can only add one spouse and your spouse must be available to answer the medical questions in person
There is an option to choose up to 5 beneficiaries who will receive the benefit payouts

Call us on 0860 123 999 or visit your nearest branch if you would like to submit a claim.

What you'll need:

• Certified death certificate
• Notification of registration of death (BI1663)
• Certified copy of the ID document for the claimant
• Marriage certificate (upon death of spouse life assured)
• Copy of the ID document for the deceased life assured
• Copy of the ID document for each of the beneficiaries
• Bank statement of the claimant for non-Standard Bank customers.

If any other documentation is required, we will notify the claimant of this prior to making our decision. We will need certified copies of all the required claim documents.

Please note:

•  Claims will be paid once all the necessary claims documentation has been received and the claim has been verified. 
• Liberty and Standard Bank Insurance Brokers may further verify the medical disclosure information that was provided at policy application stage. If this information is found to be incorrect, the claim may be declined or reduced.
• A 6-month waiting period applies for all benefits. No benefit will be paid out during the waiting period except for accidental death, which can be paid out during the waiting period.
• A 24-month waiting period applies for death due to suicide.

Easily manage your insurance policy and view insured members, beneficiaries, your debit order date, and policy documents. 

Banking App:

• Sign into your Standard Bank App
• Tap on the blue add-on icon on the top-left corner
• Search “Insurance” and click “Add”
• Navigate back to main menu and click on “Insurance” under add-on tab
• Select your policy to:
  • Download policy documents
  • Start claims process
  • View cover amount, premiums and next debit order date
  • View policy initiation and renewal date
  • View insured members and beneficiaries
  • View annual benefit increase

WhatsApp:

• Text “Hi” to +27 570 0291
• Select option 3 for Insurance
• Select option 1 for Insurance Servicing
• Select option 2 to view Flexible Funeral Plan, get documents and view insured members and beneficiaries 

Cellphone Banking:

• Dial *120*2345# and sign into your account
• Select option 8 to go to your Flexible Funeral Plan
• Select the policy you want to view
• Select option 1 to view Flexible Funeral Plan, get documents and view insured members and beneficiaries

Standard Bank Insurance website:

• Click here to sign in to the Standard Bank Insurance website
• Select Dashboard tab to view policy details, beneficiaries, insured members, and debit order date